MegaPath: Quoting Tools That Bring In Business
“Global Capacity offers us automated access to competitive network quotes, allowing us to support our customers and increase the conversion of quotes to orders. We have been able to reduce our costs while increasing our ability to win business, achieving greater ROI for our overall business.”
-Beth Tyebjee, MegaPath VP of Marketing
The Opportunity
MegaPath is the largest privately held end-to-end facilities-based data, VoIP, and security technologies provider. Serving nationwide SMBs and enterprise businesses with voice, data, and security solutions, MegaPath’s customer care and sales teams process high volumes of quotes. With their very high volumes, the company required an automated system that could help it keep up with the market demand. Furthermore, as market demand continued to grow, the company’s ability to maintain accurate and current data became increasingly time-consuming. With competition also on the upswing, MegaPath looked for a solution that could help it provide accurate and timely responses to its customers, and continue providing the most ...
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Voice Services Provider
“The overwhelming burden of our access network costs was threatening our business. Global Capacity’s One Marketplace Access Network solution gave us a scalable, cost effective next generation infrastructure that enabled us to reduce network costs by over 90%, allowing us to compete and win in the competitive voice and data services market.”
The Opportunity
This leading voice and data communications provider had built its business through a number of strategic acquisitions. Through the process, the company’s core access network was pieced together through a variety of legacy vendor relationships and architectures. As market forces continued to put pricing and margin pressure on the company’s core voice and data services, the cost structure of the access network weighed heavily on the company, threatening its viability. Faced with what seemed an insurmountable challenge, they sought a partner who could alleviate its network burden, providing lower costs along with the ability to grow and scale in an efficient manner, helping the company ...
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Healthcare Solutions Optimized
“Through its unique business proposition, Global Capacity has helped our company automate and optimize our infrastructure, allowing us to offer our SaaS solution to the healthcare community through a more efficient network.”
The Opportunity
Software-as-a-Service (SaaS) solutions require a reliable network infrastructure to ensure customers have access to information. One such SaaS company is transforming the healthcare industry by providing hosted healthcare software solutions delivered over its network platform. As this firm achieved unprecedented growth in its hosted service, the ability to rapidly and cost effectively support that growth from a network perspective became increasingly challenging. Through its SaaS platform, the company optimizes processes for healthcare industry professionals by eliminating errors, variance and waste for everyone from single-doctor practices to entire health care systems. With a core focus on providing solutions for the healthcare industry through enabling real-time access to information and reporting systems, the company required a more optimized network infrastructure to support the growth of its core solution...
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